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Mark is an internationally recognised thought leader and expert on strategy, health and aged care quality and accreditation, government relations and organisation transformation. Mark held the CEO position at the Australian government's Aged Care Standards and Accreditation Agency from 2002 to 2013. He was previously National Operations Manager for Australia’s largest private health insurer Medibank Private and a senior executive in the government’s Medicare and Pharmaceutical Benefits schemes. From 2009-2013 he was vice chair of the International Society in Healthcare(ISQua) international accreditation council.Mark was awarded an Order of Australia Medal (OAM) in June 2015, in recognition of his contribution to health and aged standards. Mark is a member of a number of industry and quality reference/research groups as well as being an Adjunct Professor in School of Business from The University of Notre Dame Australia.As Chief Policy and Regulatory Officer, Mark’s pivotal role is positioning Estia with stakeholders, ensuring regulatory compliance and reviewing core business policies.
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Area of Expertise
Business Strategy
Leadership Development
Management
Policy
Quality and Education in Aged Care
Affiliation
VETEA Ltd : Non Executive Director
Aged Care Industry Association : Board Member
School of Business, University of Notre Dame, Sydney : Adjunct Professor
School of Business, University of Notre Dame, Sydney : Member, Advisory Board
Quality in Social Care for Older Persons interest group (ISQua) : Chair
ISQua Panel of Experts : Member
Australian Institute of Management : Fellow
Australian College of Health Service Management : Associate Fellow
Australian Institute of Company Directors : Member
International Society for Quality in Healthcare : Member
Industry
Health and Wellness
Elder Care
Education
University of Technology Sydney : Employment Relations, Distinction